FAQS

General EOR Understanding

What is an Employer of Record (EOR)?

An Employer of Record (EOR) is a third-party organization that legally employs talent on behalf of another company. We handle all the formal employment responsibilities, such as payroll, taxes, and benefits, allowing your company to hire international talent without setting up a local legal entity. The EOR manages the administrative and legal aspects of employment, while you retain full control over the employee's day-to-day work.

Who should use EOR services?

Any business that wants to hire in a new country—without the cost or hassle of opening a local office—can benefit from EOR services. They’re ideal for startups, fast-growing companies, remote-first teams, and global enterprises testing new markets. Whether you need one employee or an entire team, EOR services make hiring simple.

Why would my company need an EOR?

Your company would need an EOR to simplify global expansion. EOR services allow you to hire employees in new regions or countries quickly and compliantly, without the time and expense of establishing a local subsidiary. By using an EOR, you can reduce legal risks, ensure compliance with local labor laws, and streamline your international payroll and HR operations.

How is EOR different from a staffing agency or PEO?

A staffing agency finds candidates, but doesn’t employ them. A PEO co-employs staff, which can complicate compliance. An EOR fully employs your talent on your behalf — ensuring 100% compliance with zero legal risks for you.

How does the EOR process work?

The process is simple and efficient:

We find the talent: We help you identify the employee you want to hire.
We onboard them: We handle all the legal paperwork, including drafting a compliant employment contract and collecting all necessary documents.
We manage the employment: We process payroll, calculate and remit taxes, manage benefits, and ensure compliance with all local labor laws.
You manage the work: You direct the employee's work, set goals, and manage their daily tasks, just as you would with a local employee.

What are my responsibilities as the client company?

As the client company, your responsibilities are centered on managing the employee's work life. You are responsible for their day-to-day tasks, performance management, project assignments, and professional development. We handle all the administrative and legal aspects of their employment, so you can focus on your business goals.

Service Scope & Coverage

Can you hire employees on our behalf anywhere in India?

Yes. We can legally hire, onboard, and manage employees in your chosen locations, with full adherence to local employment laws.

What types of employees can you onboard?

We can onboard full-time, part-time, fixed-term contract, or probationary hires — tailored to your needs.

Do you provide payroll management and benefits administration?

Absolutely. We handle payroll, taxes, statutory benefits, health insurance, and more — all in compliance with local requirements.

Can you help with visa and work permit sponsorship?

Yes. For certain markets, we assist with work permits and visa processing so your hires can work legally from day one.

Compliance & Legal

Is using an EOR legal?

Yes, using an EOR is a completely legal and widely accepted model for international hiring. It is a recognized and compliant way to engage employees in a foreign country without the legal and financial burden of creating a local business entity.

How do you ensure compliance with local labor laws?

Our HR and legal experts monitor labor laws and regulations continuously. We stay updated on the latest changes to employment laws, minimum wage requirements, benefit standards, and termination regulations. This proactive approach ensures that every aspect of the employment relationship—from the contract to payroll—is fully compliant, protecting your company from legal risks.

What if a country's labor laws change? Will my company be at risk?

We proactively monitor and adapt to all changes in local labor laws. Our in-house legal experts and in-country partners ensure that your employees’ contracts and our processes are always fully compliant. We handle the complexity of legal changes so you can remain focused on your business, free from the worry of fines or legal issues.

How do you handle employee terminations?

We follow all local notice periods, severance rules, and due process to protect your company from legal exposure.

Who is responsible for the employee's contract?

As the legal employer, we are responsible for drafting, holding, and managing the employee's contract. We ensure the contract is fully compliant with all local labor laws, including details on working hours, leave entitlements, and termination clauses, to protect both the employee and your company.

Cost & Pricing

How is your pricing structured?

We offer a transparent, all-inclusive monthly fee per employee — covering payroll, taxes, benefits, compliance, and HR support.

Are there any hidden fees?

No. Our pricing is 100% transparent with no surprises.

What’s included in the EOR fee?

Employment contracts, payroll processing, statutory compliance, employee benefits, HR support, and all legal employer responsibilities.

Employee Experience

Will employees know they are hired through an EOR?

Yes, transparency is a core part of our service. The employee will sign their employment contract directly with our EOR entity and will be fully aware of the employment structure from the start.

How do employees get paid?

Employees are paid through a secure and reliable direct deposit system in their local currency. They will receive a transparent payslip detailing their gross salary, deductions, and net pay. Our goal is to ensure a smooth and predictable payment experience, just as they would expect from a local employer.

Do you provide onboarding and training support?

We manage HR onboarding and can coordinate with you on role-specific training.

What happens if an employee has HR-related issues?

Our dedicated HR team is available for employee queries, conflict resolution, and support — while keeping you informed.

What about employee benefits, like health insurance and paid time off?

We provide comprehensive and competitive benefits packages for all employees. These packages are sourced and managed locally to ensure they meet or exceed all statutory requirements and local market standards. This includes health insurance, paid time off, retirement contributions, and other mandatory benefits, ensuring your employees feel valued and secure.

Process & Timeline

How long does it take to hire an employee using your EOR service?

With our streamlined process, you can hire and onboard a new employee in a new country in two to four weeks. We handle all the local paperwork, contracts, and registrations, allowing you to focus on finding the right talent.

What documents do you need from us to start?

Basic company details, employee information, and agreed terms — we’ll guide you step-by- step.

Can we transfer existing employees to your EOR model?

Yes — we can transition your team to our payroll while ensuring continuity in their employment.

Data Security & Confidentiality

How do you ensure the security of our data?

We use advanced encryption, secure cloud storage, and multi-factor authentication to protect all client and employee information. Access is strictly controlled and monitored, ensuring your data is safe at every stage.

Do you comply with data protection laws like GDPR?

Yes. We are fully compliant with global data privacy regulations, including GDPR, and adhere to strict guidelines for handling, storing, and processing data. This ensures your information is protected according to the highest international standards.

How do you maintain confidentiality within your team?

Every employee and contractor signs confidentiality and non-disclosure agreements. Data access is given on a need-to-know basis, and our internal policies ensure sensitive information is never shared outside authorized channels.

What measures do you take to prevent data breaches?

Along with strong encryption and secure networks, we conduct regular security audits, vulnerability assessments, and staff training to minimize risks. We also have a clear incident response plan to act quickly if any threat is detected.

Will my business data be shared with third parties?

No. We do not share or sell your information to any third party without your consent. Any third-party services we use (e.g., payroll processors) are vetted for security compliance and bound by the same data protection agreements we uphold.